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Volunteer Engagement Survey is here!

Volunteer Engagement Survey is here!

Volunteers serving on Boards, national leadership teams, and patient support programs should be on the lookout for an email from with a link to the 2023 Volunteer Engagement Survey. Volunteers who receive the survey are asked to provide their honest, candid feedback about their experience volunteering for ACS. The results of the survey will help ACS understand how to improve the experience for all volunteers.

This year’s survey design was overseen by the ACS Customer Insights team. InMoment, an independent market research firm, will collect and manage the responses, which will be kept confidential and used to provide overall insights. 

Thank you in advance for completing the survey and providing us with valuable input. If you have any questions about the survey, please reach out to

  • Terri McClements honored for lifetime accomplishments

    Junior Achievement’s Washington Business Hall of Fame recognizes ACS Board Member.

    A long-time American Cancer Society volunteer and current ACS Board of Directors Vice Chair, Terri McClements, will be inducted into the Washington Business Hall of Fame as one of five 2023 Hall of Fame Laureates during a gala event this December.

    The Washington Business Hall of Fame is the D.C. region’s signature lifetime achievement award that recognizes and honors individuals who have made a lasting and significant impact on the Greater Washington region through the private sector economy. Their careers and backgrounds are broad and diverse, and their accomplishments are far reaching.

    Terri began her relationship with ACS in the 1990s as a volunteer participant and fundraiser for Relay For Life, joined the ACS Board of Directors in 2019 and helped lead the CEO Search Committee which in 2021 selected Chief Executive Officer Dr. Karen Knudsen.

    “On behalf of all of us at the American Cancer Society, we are beyond thrilled with this well deserved recognition of our own volunteer leaders,” said Dr. Knudsen. “Ms. McClements is a dynamic leader who strives tirelessly to improve lives, and serves as a role model for the next generation of business leaders.”

    Terri doesn’t just serve in a leadership role – she leads by example. A resident of Clifton, VA, Terri has long been active in her local community. Besides the time she gives to ACS, she has served as an officer of the Economic Club of Washington, D.C., and on the boards of the Wolf Trap Foundation for the Performing Arts, the United Way of the National Capital Area and the Kennedy Center Corporate Board.

    Terri is a recently retired senior partner with PwC professional services firm. During her 36-year career at PwC, Terri’s many leadership roles demonstrated her people-first background and commitment to diversity, equity, and inclusion. She has served on PwC’s Board; on its US Leadership Team as vice chair and US human capital leader; as global talent leader; as diversity, equity, and inclusion consulting practice leader; and as partner candidate leadership development leader. As PwC’s Washington, D.C., metro and mid-Atlantic market managing partner, Terri was mission-driven, leading the firm’s local community engagement efforts to bring nearly $40 million in contributions to key causes, including Junior Achievement.

    Since its inception in 1988, close to 200 Laureates have been inducted into the Washington Business Hall of Fame. The 2022 event raised $1.375 million to support Junior Achievement's work to prepare the next generation of leaders to be future ready. Founded in 1919, Junior Achievement inspires and prepares young people for success. The program reaches more than 3 million students per year nationally with proven lessons in financial literacy, work and career readiness, and entrepreneurship.

  • Volunteer Learning Center is better than ever

    ​New volunteer training experience now offered.

    American Cancer Society volunteers can now access their training courses through an easier, more efficient, and visually appealing experience following the launch of the new Volunteer Learning Center on March 15. The new platform alleviates well known pain points and offers a more modern and improved user experience overall including organized courses that align with volunteer roles and demystifying the amount of time required to complete individual trainings.

    Volunteers will still log in to the Volunteer Community to sign up for local opportunities and to access training. 

  • ACS celebrates the impact and life of Betty Robinson

    Award winner had provided more than 1,400 rides to treatment.

    It is with heavy hearts that we share the loss of a dear friend and member of our ACS volunteer family, Betty Robinson. 

    Betty was a longtime Road to Recovery driver and coordinator in the Lincoln, NE, area, and was recently awarded with the 2021 Patient Support Volunteer Award for ExcellenceShe began volunteering with ACS and the Road to Recovery program in 2004 to honor her late granddaughter. In 2021, Betty played an integral role in preparing and onboarding volunteer drivers in her community to help relaunch the program amid the COVID-19 pandemic. Her efforts led to 15 fully onboarded drives to jump start the program in record time. She was honored by her local community in this moving news report after having received the national honor from ACS.  

    In addition to the Patient Support Volunteer Award for Excellence, Betty was among our Top 100 Road to Recovery drivers for 2022 – coming in at #24 in the nation. During her time as a Road To Recovery driver Betty provided more than 1,400 (one-way) rides to treatment. 

    She was one of the most kind-hearted, giving people I’ve ever met. Her contributions to ACS and the Lincoln community are irreplaceable, and I will miss her so much,” said Lisa McClung, senior development manager. 

    Betty’s passion for ACS was prominently displayed at her funeral with photos of her at Relay For Life events and her Patient Support Volunteer Award for Excellence award. 

  • ACS adds four new members to Board of Directors

    Brian Marlow to serve as chair of the Board.

    This week the American Cancer Society announced four new members of its Board of Directors, as well as officers for 2023. All terms begin on Jan. 1, 2023.

    Brian A. Marlow, CFA, will serve as board chair next year. Terri McClements will serve as vice chair. Mark A. Goldberg, MD, as board scientific officer. Katie A. Eccles, Esq., as secretary/treasurer.  and Michael T. Marquardt, will remain on the Board as immediate past chair. Stay tuned to internal news channels during the coming weeks for more information on our new Board chair.

    The ACS Board of Directors consists of 22 members, which includes five officers and 17 directors. The directors are elected for a two-year term (unless a lesser term is required to fill a vacancy), and officers hold their position for a one-year term. 

    “The four new board members bring fresh experience to our increasingly data-driven organization and will help accelerate the American Cancer Society’s vision to end cancer as we know it, for everyone,” Brian Marlow, 2023 Board chair said this week in a media release. “As we drive progress on advocacy, research, and patient support services, the diverse backgrounds of our new members will support ACS’s ongoing commitment to health equity and ensure that everyone has an opportunity to prevent, detect, treat, and survive cancer.”

    Joining the board are:

    José C. Buenaga, MBA – Mr. Buenaga, picture at top at right, is the chief executive officer of EIG Group Corp., a company dedicated to insurance services for individuals, corporations, and pets. Mr. Buenaga is a territory partner for Trupanion, a leading international pet health insurance company. He is a successful entrepreneur who brings a wealth of experience and passion for helping others. He has been a volunteer for the American Cancer Society of Puerto Rico for more than 33 years, and a member since co-founding the ACS Puerto Rico Hope Lodge for Children Who Want to Smile (our pediatric program). He has served on the American Cancer Society of Puerto Rico Board of Directors since 1990 including serving as president of the board. Among his accolades, he received an award for a decade of volunteer service in 2000, received the Distinguished Excellence Award in 2004, and participated on the Finance Committee of the American Cancer Society, Inc., from 2014 to 2016. Over the past few years, he has been a leading fundraiser for the “Real Mean Wear Pink” campaign in Puerto Rico. He received his B.S.B.A. at Bryant University and earned his MBA from the Fuqua Businesses School at Duke University and his HSM certificate in Health Sector Management at Duke University.

    Karen Etzkorn – Ms. Etzkorn, picture at second from right, is the chief information officer of Qurate Retail Group, leading information technology and digital strategy spanning applications, data, cybersecurity, and infrastructure, which are vital to driving long-term growth, innovation, and productivity. Ms. Etzkorn has held senior IT positions at some of the world’s most powerful retailers, including Home Depot, Gap Inc., and Williams-Sonoma. She has an established record as a leader and business partner who builds strong technology teams and collaborates to transform and simplify business processes that deliver robust, cost-effective IT solutions. Among her many accomplishments, she is currently helping Qurate Retail Group usher in a new age of technology capability. Ms. Etzkorn is a dynamic and inclusive leader with a passion for people development. She is on the Board of Directors for Hibbett Sports, Inc. and has been recognized as a recipient of Top Women in Retail Tech, RIS News, 2017; CIO of the Year for Strategic Impact, RIS News, 2014; and Top 10 Women in Tech, Chain Store Age, 2014.

    Michael Pellini, MD – Dr. Pellini, picture at second from left, is a managing partner of Section 32, a venture capital fund investing at the frontiers of technology, healthcare, and life sciences. Prior to joining Section 32 in 2017, he served as CEO and then chairman of Foundation Medicine, a company which transformed the way pharmaceutical companies and physicians evaluate the genomic changes underlying a patient’s cancer, through the close of Roche’s acquisition in August 2018. Previously, he was president and COO of Clarient, a national leader in molecular pathology, which was acquired by GE Healthcare in 2010. Dr. Pellini brings a breadth of understanding in personalized medicine, with a lifetime interest and focus on defeating cancer. He currently serves as a member of the Board of Directors for TwinStrand Genomics, Nusano, Singular Genomics (‘OMIC’), Adaptive Biotechnologies (‘ADPT’), Octave BioSciences, Sema4 (“SMFR”), Exai Bio, and the Personalized Medicine Coalition. He previously served on the board of Thrive Earlier Detection, which was acquired by Exact Sciences (‘EXACT’) in January 2021, as well as Tango Therapeutics (‘TNGX’). He is also a member of the President’s Leadership Council at Thomas Jefferson University.

    Kenneth R. Stoll – With more than 30 years in the financial services industry, Mr. Stoll, picture at top at left, is a former partner of PricewaterhouseCoopers, LLP, and retired president of Weitz Investment Management. He has served as a resource member of the ACS Finance Committee for five years and as a member of the ACS Investment Sub-Committee for five years, including his service as chair since 2020. Mr. Stoll currently serves as a member of the board of trustees of the FAM Funds (Fenimore Asset Management), a $3 billion mutual fund group, where he is responsible, on behalf of the funds’ shareholders, for the governance and oversight of its investment manager and servicing agents. 

    Board members John Alfonso, CPA, CGM, Laura Hertz, Amit Kumar, PhD, and Joseph M. Naylor will end their service at the close of 2022. 

    “We are grateful to the outgoing American Cancer Society board members for their dedication and commitment to improving the lives of people with cancer and their families,” Michael Marquardt, 2022 Board chair said this week. “ACS volunteers are the backbone of our work in changing the course of cancer for more than 100 years and serve as an inspiration to all of us.”

    2023 re-elected Board members are: 

    • Michelle M. LeBeau, PhD
    • Edison T. Liu, MD
    • Robert Winn, MD

    In addition, directors include:

    • Bruce N. Barron 
    • Jennifer R. Crozier 
    • Asif Dhar, MD, MBA
    • Wayne A. I. Frederick, MD, MBA, FACS 
    • Kathy Gallagher, MSN
    • Carmen E. Guerra, MD, MSCE, FACP 
    • Othman Laraki, MS, MBA 
    • Connie Lindsey
    • Margaret McCaffery 
    • Oyebode Taiwo, MD, MPH

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